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Dear Customers,

I bought a Barracuda Model 400 last October.  Our current setup is as follows:
Barracuda GW —> Internal servers —> Spamassassin server —> Quarantine or local delivery.

Although there was a small percentage of spam being caught by adding the Barracuda, this was because I added my own Regex rules on the Barracuda.  Without my Regex rules, using their “intent” RBL, a trained bayes, and SBL-XBL RBL, the device gave me nothing in terms of more spam captured than Spamassassin with SARE.  In fact, I don’t have concrete numbers but I am willing to put $100 and say SA/SARE does better.

Because I am a customer, I have access to the Barracuda Networks forums.  I am not the only one unimpressed and since it’s a moderated forum, all the postings I have made which have a negative undertones, do not get posted.

OK, enough of that.  I bought the server in October (8 months ago) for about $4800.  This included a years license.  Well, the server has a bad drive based on their support’s diagnostics.  They want me to pay $899 to have it replaced!  FWIW, if you open the box yourself, it voids support.

I want to say that if your thinking of buying one of the Barracuda Networks Spam Firewall
(www.barracudanetworks.com), save your money!.  I would have been better off spending about $2000 for two decent servers and running SA/SARE at the perimeter.

I hope this helps somebody else from making the same mistake.

Brian